Help

Contact us

Questions about GoMyCoach, a booking or your account? We're here to help. GoMyCoach opens soon. Until then, email us with any question.

Email support

support@gomycoach.com

For questions about bookings, payments, refunds, your account or your Coach/Consultant plan. We usually reply within 2 to 3 business days.

Mailing address

GoMyCoach LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

For legal notices and written correspondence. For anything urgent, please email us.

Help with a booking

  • Cancel or change a session: go to “My bookings” and select “Cancel”. Cancel at least 24 hours before the session starts for a full refund. See our Refund & Cancellation Policy.
  • Your Coach/Consultant didn't show up, or something went wrong: open the booking under “My bookings” and select “Report a problem” within 24 hours after the session ends. This stops the payout right away, and we will look into it.
  • A question for your Coach/Consultant: send them a message on GoMyCoach. Use “Send a message” on their profile or “Message” on your booking.
  • Report a user or a conversation: use “Report” in the conversation, or email us.

Didn't get an email from us?

Please check your spam or junk folder. Our emails come from support@gomycoach.com. Adding this address to your contacts helps make sure you receive booking confirmations and messages.

Company information

GoMyCoach LLC is a limited liability company organized in the State of Wyoming, United States. GoMyCoach is a marketplace: sessions are provided by independent Coaches/Consultants. Read our Terms of Service and Privacy Policy.

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